The controller is generally a person who, alone or together with others, determines the purposes and decides how the personal data will be processed.
The responsible entity and the controller of your information and data is the company ALOVE on-line, s.r.o., company ID No. 053 15 271, with its registered office at Na Maninách 1040/14, Prague 7 - Holešovice, postal code 170 00, the Czech Republic, registered in the Commercial Register maintained by the Municipal Court in Prague, file no. C 261726, incorporated under the laws of the Czech Republic (hereinafter the “Controller” or “we”). The Controller runs an online shop at www.alove.cz (hereinafter the “Website”).
Contact details: gdpr@alo.cz
The Controller obtains your personal data directly from you. Mostly from filled in forms, mutual communication or contracts. Also, the Controller can obtain personal data from third parties he cooperates with, which are entitled to access and process your personal data. The Controller may also collect your personal data from publicly accessible sources and registers or social or other online platforms.
Contact and personal information
The Controller processes your basic identification data such as a name and/or business name, your address, your VAT or ID number. The Controller also process your telephone number and/or e-mail address.
Information about the concluded contract
If you conclude the purchase contract with the Controller, the Controller processes information about such contract, bought Product, claims, warranties etc.
Log data
When you visit the Website, the Controller’s servers may automatically log the standard data provided by your web browser. It may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.
Billing information
The Controller may also collect data regarding the invoice information, billing conditions, received payments you provide the Controller (and his payment processors and providers) with billing details such as credit card information, billing email, banking information, location at the time of transaction and/or a billing address.
Information from our mutual conversation
The Controller may also collect and process data regarding the mutual communication such as information from e-mails, phone calls, contact forms and the content of our communication.
The Controller collects your information only if:
It is also Controller’s legitimate interest to send you newsletters for the period of three years since you concluded the contract with the Controller. If you do not wish to receive these newsletters, you are entitled to unsubscribe anytime by clicking the “usubsribe” button in the newsletter and/or by sending the e-mail to the Controller.
Processors:
In addition to our employees, your personal data are processed also by third parties that have been or will be authorised by the Controller based on a data processing contract.
The processors cooperates with us on commercial, administrative and marketing activities. We have concluded a Data Protection Agreement with every processor to be sure your data is safe.
Below is a list of the engaged processors which may receive your personal data from us:
Other recipients:
Your personal data may be disclosed to other third parties in case that the disclosure represents a legal obligation (e.g. prosecuting authorities, courts) or the personal data are disclosed due to protection of the controller’s rights (e.g. lawyers) or for delivery of written communication.
The personal data we collect is stored and processed in the European Union. If the data is transferred outside of the European Union, they will be transferred in accordance with the applicable legal regulations and on the basis of contractual clauses, therefore the proper protection of your data would be fully secured.
Data will be processed and stored for the duration of an agreement between us, then for the next 3 years after the contractual relationship is terminated, unless otherwise provided.
Data processed for the purpose of defence of our legal claims in judicial or similar proceedings will be processed for the time period of 15 years after the termination of the contractual relationship between us which represents the longest limitation period set out by law.
Data processed on the grounds of our legal obligations arising from accounting, tax and other statutory regulations, are being stored for the time period set out in these regulations.
If you grant us consent with your personal data processing, you are entitled to withdraw it anytime. However, we would like to inform you that in the case of the withdrawal of your consent, we are not obliged to delete all information about you. We may keep the data if the law or our legitimate interest entitles us to do so.
We use cookies to collect information about you and your activity across our Website. A cookie is a small piece of data that our Website stores on your computer, and accesses each time you visit, so we can understand how you use our Website.
We use cookies to secure better user experience for you, to analyse the Website visitor’s behaviour or during the communication with the third parties; it is our legitimate interest to do so. We also use the cookies for marketing purposes, such as remarketing, however, we need your consent to do so.
You may set up cookie processing options via your web browser and you grant us consent to process the marketing cookies via a cookie bar.
You may use our Website without cookies; therefore we would not be able to collect information about you and about your behaviour on the Website. However, if you disable the cookies, the Website may not be displayed correctly.
You are also entitled to raise a complaint against using the cookies, which you may send us via e-mail or our contact form. We will resolve your complaint as soon as possible.
The collected cookies are processed by other processors:
We make sure the processing of all personal data is done properly and safely. You can exercise the rights guaranteed to you in this section at the data controller by e-mail.
You have the following rights:
YOU MAY ANY TIME RAISE AN OBJECTION AGAINST PROCESSING OF YOUR PERSONAL DATA FOR THE DIRECT MARKETING PURPOSES AND YOUR PERSONAL DATA WILL BE ERASED AND DISCARDED (UNLESS THE CONTROLLER HAS ANOTHER REASON FOR THEIR PROCESSING.
YOU MAY ALSO ANY TIME RAISE AN OBJECTION AGAINST PROCESSING OF YOUR PERSONAL DATA DUE TO OTHER LEGITIMATE INTERESTS OF THE CONTROLLER AND YOUR PERSONAL DATA WILL BE ERASED, UNLESS THE CONTROLLER PROVES SERIOUS LEGITIMATE INTERESTS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS OR RIGHTS.
Any your request may be filed using the above mentioned contact data.
At our discretion, we may change our Privacy Policy to reflect current acceptable practices. We will take reasonable steps to let users know about changes via our website. Your continued use of this site after any changes to this Privacy Policy will be regarded as acceptance of our practices around privacy and personal data.
If we make a significant change to this Privacy Policy, for example changing a lawful basis on which we process your personal information, we will ask you to re-consent to the amended Privacy Policy.
This policy is effective as of 1.5.2021.
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